At Alqaysare Jewelry, we strive for customer satisfaction and offer a hassle-free return and exchange policy. If for any reason you are not entirely satisfied with your purchase, you may return or exchange it according to the following guidelines:


We are pleased to offer free returns on all purchases. If you are dissatisfied with your purchase, you may return it for a full refund within 30 days of the shipment date, excluding any shipping, handling, or additional charges.

To initiate the returns process, please visit our website at Follow the instructions provided to ensure a smooth return. Please note that any interest paid on purchases made through financing options like Affirm is non-refundable.


We understand that sometimes preferences change. Therefore, we offer an exchange policy allowing you to exchange your purchase within 90 days from the date of shipment.


  • Products must be returned in their original condition, including boxes, paperwork, and accessories, to qualify for a full credit.
  • Items that have been sized, engraved, or altered in any way after purchase are not eligible for return or exchange.
  • Gift receipts can only be used for exchanges or to credit the purchaser.
  • Shipping and handling charges are non-refundable unless you have received a damaged, defective, or incorrect item.
  • Merchandise purchased using Progressive Leasing cannot be exchanged.

At Alqaysare Jewelry, we are committed to providing you with exceptional service and high-quality products. If you have any further questions or concerns regarding our return and exchange policy, please do not hesitate to contact us. Your satisfaction is our priority.